I have paid for Xtreme Pro but it’s still asking me to upgrade. What do I do?

Created by Mind Cube Apps Support, Modified on Thu, 25 Jul at 6:16 AM by Mind Cube Apps Support

This can happen due to any of the following reasons:


1. I deleted and reinstalled the app


If you reinstalled the app, you might need to restore the purchase from the Upgrade screen. Here is how you can do this:


https://playerxtreme.com/support/?p=231


2. I purchased Xtreme Pro in another app


Purchasing Xtreme Pro in any of our apps makes it valid for all other Xtreme apps. 

Here is what you can do to restore Xtreme Pro in all apps:


  • Launch the app in which you have purchased the Xtreme Pro.
  • Go to the Upgrade screen and select restore.
  • All Xtreme Apps would now have Xtreme Pro unlocked.


3. I reset my iPhone/iPad or moved to a new iPhone/iPad


If you reset your iPhone or iPad you might need to restore your purchases. You can also use Xtreme Pro on multiple iPhones and iPads. You can also share it with your entire family.


Please follow these steps here:


https://playerxtreme.com/support/?p=231


4. I upgraded to Xtreme Pro in the old (Blue Icon) app


We need to bring your upgrade to the new app to make it work. 

Please follow these steps to get your upgrade restored in the new (Orange Icon) app:


  • Send us the screenshot of the app upgrade screen or receipt of your purchase.
  • We will transfer your purchase to the new version.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article